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Testimonials & Reviews

4.98/5
Matthew W. Shawl, MD -  - Facial Plastic Surgeon

Matthew W. Shawl, MD

Facial Plastic Surgeon & Ear, Nose and Throat Specialist located in Union Square, New York, NY

4.98/5 Star Rating
182 total reviews

Dr. Matthew W. Shawl always appreciates feedback from his valued patients. To date, we’re thrilled to have collected 182 reviews with an average rating of 4.98 out of 5 stars. Please read what others are saying about Dr. Matthew Shawl below, and as always, we would love to collect your feedback.

Emily S.
5/5 Star Rating
Submitted 11/05/25
Dr. Shawl is a wonderful doctor, surgeon, and human! I'd been coming to him for a few years specifically for ear issues, which he took care of well. He's always been kind, and personable, and I love asking him about his art - especially when new pieces arrive. A few years in to being his patient, he brought up how he could help fix my deviated septum to breathe better if I wanted to consider it. I never thought about that before, plus surgery makes me nervous in general, but I did take some time to think about it and ultimately deiced to do it. I'm just shy of 4 weeks post-surgery now and I'm already feeling an incredible difference, and my ability to breathe and get air in my lungs thanks to the septum fix is amazing - and healing isn't even over! He clearly did a wonderful job as a surgeon, and I'm so happy to have him as my doctor. I'd recommend him to literally everyone!
Christie L.
5/5 Star Rating
Submitted 11/04/25
Dr. Shawl has always been personable and effective in treating my condition. His practice is well managed and delivers a great patient experience!
Fred D.
5/5 Star Rating
Submitted 10/26/25
I am very happy and thankful to have been referred to Dr. Matthew Shawl because he cares. He is focused on his specialties, but can go beyond them which he has done for me to suggest a path to healing. He is professional, knowledgeable, and approachable.
Beret A.
5/5 Star Rating
Submitted 10/03/25
Dr. Shaw is not only a wonderfully skillful ENT with specialties in related fields, but he is a fine and lovely human being. His office is clean Elegant and one is never kept waiting. Going to him, I feel very privileged. And if he doesn’t know something he says so. I cannot recommend him highly enough.
Lyn A.
5/5 Star Rating
Submitted 09/11/25
He is always on time Pleasant reception from front reception to dr office Clean and quick I recommend him to my friends Lyn Alessi
Natalie M.
5/5 Star Rating
Submitted 09/04/25
I was a first time patient and had an absolutely amazing experience! His quality of care, bedside manner and precision/detailed-ness was impressive.
Shahla C.
5/5 Star Rating
Submitted 09/03/25
I wholeheartedly recommend Dr Shawl. He is professional, thorough and very patient answering all questions, even redundant ones. He is also very prompt! Mania, his assistant, could not be more helpful. All of this in an interestingly comfortable setting.
Adam L.
5/5 Star Rating
Submitted 08/23/25
Dr. Shawl listens carefully, is patient with questions, and really clearly wants to do what will help improve your quality of life in the short term and the long term.
Piero C.
5/5 Star Rating
Submitted 07/12/25
Very good doctor takes good care of you
Surendra H.
5/5 Star Rating
Submitted 07/02/25
Very patient and kind. Sent follow up message to ensure I was on the correct path for further testing and follow up visits. He also has a very beautiful office filled with interesting artwork.
Aidan L.
5/5 Star Rating
Submitted 06/29/25
Excellent doctor and surgeon. Very caring and knowledgeable in his field. Highly recommend!!
Roseann C.
5/5 Star Rating
Submitted 06/11/25
Very easy to speak with. Plus he listens to what you have to say. He’s a wonderful DR.
Sharon B.
5/5 Star Rating
Submitted 06/06/25
I am in my 60s. I have always had ear, nose & Throat issues. Dr. Shawl Has somehow figured out a way to eradicate some of the issues and improve the condition of other Conditions. I highly recommend you see him.
Melany D.
5/5 Star Rating
Submitted 05/31/25
Dr. Shawl is nice and has excellent bedside manner. The person who runs the office is also a good vibe!
Matthew M.
5/5 Star Rating
Submitted 05/28/25
Been seeing Dr. Shawl for about a year now and I have nothing but good things to say!
Shahla C.
5/5 Star Rating
Submitted 05/28/25
I came to Dr Shawl with a mismanaged problem. He was very thorough and patient answering all questions, going through all options. There are no long waiting times. His assistant is very helpful and efficient. I highly recommend him.
Hillary J.
5/5 Star Rating
Submitted 05/28/25
Dr. Shawl is a caring, knowledgeable physician. The doctor was able to see me on short notice for an unexpected health concern. He r/o anything serious and put my mind at ease. Provided to me excellent medical advice to alleviate symptoms. Thank you Dr. Shawl.
Lamelle S.
5/5 Star Rating
Submitted 05/13/25
As always i leave feeling like a brand new person. Excellent doctor highly recommend
Delara M.
5/5 Star Rating
Submitted 04/26/25
Dr. Shawl is an amazing doctor. He explained what was going on with my nose better than any other ENT I've seen. He made me feel comfortable and relaxed. I would recommend him to anyone!
MARY M.
5/5 Star Rating
Submitted 04/24/25
Beautiful office, friendly staff, and always a great experience. Never have to wait long, and Dr. Shawl is thorough and a good listener!