Testimonials & Reviews
Matthew W. Shawl, MD
Facial Plastic Surgeon & Ear, Nose and Throat Specialist located in Union Square, New York, NY
Dr. Matthew W. Shawl always appreciates feedback from his valued patients. To date, we’re thrilled to have collected 210 reviews with an average rating of 4.99 out of 5 stars. Please read what others are saying about Dr. Matthew Shawl below, and as always, we would love to collect your feedback.
Sandra G.
Submitted 08/04/26
My first visit, follow up 2 weeks from now
Very professional, asking me alot of questions about my allergies
Very nice receptionist, nice comforting space,great art work on the walls. I'm very hopeful for positive results as time goes on.
Isabella W.
Submitted 08/04/26
Dr. Shawl is caring and professional. I would recommend him to anyone.
Vladimir V.
Submitted 08/01/26
This was my first appointment with Dr Shawl.
I found him very knowledgeable, professional, and very able to deal with my condition.
I would highly recommend him to others.
Diane D.
Submitted 07/30/26
Dr. Shawl takes the time to ask questions and to provide solutions for symptoms that aren’t necessarily a quick fix. His practice is efficient and thoughtful, thorough and caring. I highly recommend him.
Tom D.
Submitted 07/17/26
He listened and questioned well. He was through and explained clearly. I will be back.
Chia-Han L.
Submitted 06/25/26
Dr. Shawl is not only highly knowledgeable but also very patient and attentive. He listened carefully to all of my concerns and took the time to answer every question thoroughly. The front desk lady was equally warm, friendly, and welcoming.
From start to finish, I had a great experience. The entire team made me feel comfortable, supported, and truly cared for. I’m very grateful for the excellent care I received
Joanne Y.
Submitted 06/18/26
Professional, compassionate, patient. Listens to concerns. Gives clear, concise instructions and explanations.
Lyn A.
Submitted 06/05/26
5 star professional
Love them both
Sara M.
Submitted 06/05/26
Great experience, he explained everything really well.
Michael C.
Submitted 06/03/26
Excellent customer service with prompt assessment and evaluation. Dr. Shawl looked through my nasal passage to confirm all my symptoms and provided a treatment plan that targeted every symptom. I wholeheartedly recommend Dr. Shawl to anyone with an ENT related issue.
Hilda H.
Submitted 06/03/26
By far the best ENT I have the pleasure to have as my doctor. Dr. Shawl takes his time to listen to his patient, gets to know his patient, doesnt pass judgement, is very thorough with patient's examination, and doesnt leave any stone unturned, his level of professionalism is beyond this world. You could tell he loves what he does! 100 stars for Dr. Shawl!
Kathleen E.
Submitted 05/21/26
Excellent care.
Janeffer B.
Submitted 05/14/26
Excellent customer service
Jose A.
Submitted 04/28/26
Dr Shawl is the best ENT.
Joanne Y.
Submitted 04/15/26
Patient, listens to issue(s). Clear explanations and instructions always given. Empathetic and professional.
Svetlana C.
Submitted 04/15/26
Very nice nd professional.
Sheila P.
Submitted 04/02/26
Dr. Shawl rocks. Everything about him and his practice are great. The scheduling, billing, office location and safe practices are all first rate. And Dr. shawl is thorough, explains everything really well. There aren’t enough superlatives to describe him
Bruce G.
Submitted 03/20/26
Always on time. Dr. Shawl is caring and gives the patient the attention they deserve
Abyan A.
Submitted 03/13/26
Dr. Shawl was amazing. Very welcoming and thorough!
Christopher C.
Submitted 02/27/26
Dr. Shawl was extremely kind and thorough!